Automation for repair shops: quotes and reminders without losing the personal touch
If your repair shop's reminders for the ITV (Spain's periodic vehicle inspection) or for services depend on someone remembering, there's a way to send them automatically, connected to what you already use, without switching your workshop software.
Quotes and reminders that depend on remembering
A quote prepared by hand and an ITV reminder that only goes out if someone remembers: two tasks that repeat every week in any repair shop.
Every car that comes in needs its quote, with its parts and its labour, and every client with the ITV coming up or a service due needs a timely reminder. When this depends on someone keeping it in their head, some reminder arrives late and some quote takes longer than it should.
What you gain when it doesn't depend on memory
A reminder that goes out automatically on the right date doesn't depend on anyone remembering it.
The quote is still written up by whoever knows the car best; what changes is that preparing and sending it stops being a manual task repeated every time. And a client who gets their ITV reminder in good time comes back before the date passes, without anyone on your team having to keep an eye on the calendar.
How it's set up, on top of your workshop software
This doesn't replace your workshop management software: it connects from the outside, with the same piece that already reads documents and sends reminders in other sectors.
- What it connects to
- The service and ITV calendar you already keep, or the sheet where you note down each client's dates.
- What goes out automatically
- The reminder, written to be understood without opening any software: which check-up is due, and when.
- What's already proven
- Reading documents with artificial intelligence already works with real cases at an accounting firm, and reading an existing sheet to show it to each client at a logistics company. For a repair shop, those same pieces adapt to the service calendar and to each quote's data.
- What stays the same
- Your workshop software, exactly as it is. Nobody has to learn a new one.
You decide what gets sent, and to whom
No reminder goes out without you having decided it should.
The text of every reminder and every quote is prepared according to rules you define with me, and anything that doesn't fit those rules is set aside for someone to review before it's sent. The relationship with the client stays yours: this just stops it depending on someone's memory.
Fold, for the day-to-day questions at the repair shop
Fold, the AI assistant for businesses, answers using your own repair shop's files.
Part prices, a supplier's lead time, the status of a repair: your team asks from their phone and Fold answers with your own data, or says it doesn't know if it isn't clear. Start for free (2 questions a day, up to 10 a week); see what it can do today on its page, and all its plans on pricing.
This template is already built into Fold, wherever you use it from. If your repair shop needs something not covered here, it can be requested as a custom automation.
Questions from repair shops
Do I have to change my workshop software?
No. The system connects to the calendar or software you already use, from the outside: there's no need to migrate anything or learn a new one.
How are ITV or service reminders decided?
From the dates you already keep in your calendar or your sheet. The reminder goes out with enough notice for the client to book an appointment.
Can I automate just the quotes, and not the reminders?
Yes. You start with whichever task takes up the most time, and expand later if it's worth it.
How much time goes into quotes and reminders at your repair shop?
Start with Fold's free plan and try it with your own files. If what you need is a large custom automation, we'll go through it in a 30-minute call, at no cost.