What do I do if the office Messenger stops connecting or stops uploading files?
First check that the office computer is still on and connected to the internet. If it loses connection, the Messenger queues whatever was pending and retries on its own once it's back online. If it's still not showing up, open a ticket from Support.
Fold's side panel shows whether the Messenger is connected and when it last checked in. If it's been a while, first check that the office computer is still on and connected to the internet (if it's off, nothing gets uploaded that day). If the computer loses its connection, the Messenger queues whatever was pending and retries on its own once it's back online.
If it's still not showing up after checking this, open a support ticket (see "What do I do if something's broken").