How do I use this computer with another account (another company, or a new one)?
In an installed Fold, the owner of the current account sets it aside: on the sign-in screen, with “Not your account? Use another account or create a new one”, or inside, in Account › Your data › Privacy › “Use another account on this computer”, with their password. Nothing is deleted: that company’s data stays saved on this computer, set aside, and its account is unchanged. Fold closes for a moment and asks “Which account are you signing in with?”: sign in with another or create a new one. To go back, choose the set-aside account and sign in with your email and password.
What it is for
An installed Fold works for ONE company. If that computer is going to be used with another account (for example, you signed in with a trial account and now want to register your company, or the computer moves to another company), the current account is set aside: it is not deleted, it is kept to one side so you can go back to it.
Who can do it
Only the owner of the current account, with their password (and their code, if they use two-step verification). That way nobody passing by takes the computer to another account. There are two places:
- On the sign-in screen: “Not your account? Use another account or create a new one”. It asks for the owner’s email and password.
- Inside Fold: Account › Your data › Privacy › “Use another account on this computer”. It asks for their password.
What happens when you set it aside
- That company’s data (what Fold has read, its backups, its settings) stays saved on this computer, set aside. The other account does not see it.
- Its Fold account is unchanged, in the cloud too: nothing is deleted.
- Your Excel folder is not touched. If the other account uses other files, it should choose its own folder.
- Fold closes for a moment and opens again asking “Which account are you signing in with?”.
Sign in with another account or create a new one
Press “Use another account or create a new one”. Fold’s sign-in page on the internet opens: sign in with your account, or create your company’s, and say yes to connecting this computer. You need an internet connection.
Going back to the previous account
When you open Fold with no account inside, you see the list of accounts set aside on this computer. Press “Sign in” on the one you want and type your email and password for that company: Fold closes for a moment and opens with its data just as you left it. If there is another account inside now, set it aside first in the same way.
It also comes back if someone from that company connects this computer again from their account: Fold brings its data back, it does not start from scratch.
If you don’t know the password
Then the account cannot be changed from here. Ask whoever manages Fold at that company to do it. If the computer is yours and you forgot your password, recover it first with “Forgot your password?” on the sign-in screen.
Not the same as
- Disconnect this computer: Fold keeps the data in read-only mode and does not let you sign in with another account.
- Delete the company’s data from this computer: it really deletes it, with no way back. Setting aside deletes nothing.