How do I disconnect this computer from Fold?
On an installed Fold, only the owner can do it: in Account › Your data › Privacy › "This computer", with "Disconnect this computer" and their password. This computer stops receiving its licence, the answers that use artificial intelligence and new versions of Fold, and Fold goes into view-only mode: you can view and download everything, but not ask questions or change anything. Nothing is deleted. An internet connection is needed: without one, nothing is disconnected.
Where it is
Only on a Fold installed on the company's computer, and only the owner sees it: in Account › Your data › Privacy, under "This computer". It says whether this computer is connected to the company's Fold account and, if it is, shows the "Disconnect this computer" button. Other people in the team don't see it. It can't be done in the example company.
What happens when you disconnect it
Before doing anything, Fold shows you what will happen and asks for your password again (and the code, if you use two-step verification):
- This computer stops counting as connected in your account, and stops receiving its licence, the answers that use artificial intelligence and new versions of Fold.
- Fold goes into read-only mode on this computer: you can view and download everything, but not ask questions or change anything.
- Nothing is deleted: your data stays on this computer, and your Fold account stays as it is.
- To connect it again you have to open "Install Fold" again on this computer.
- Disconnecting it does not free its seat in your licence: to move Fold to another computer, write to us.
- An internet connection is needed: if Fold Burnao cannot be told, nothing is disconnected.
The confirmation calls it "read-only mode": it is the same view-only mode as in the help. To go ahead, press "Yes, disconnect this computer". With "No, leave it connected" nothing changes.
If there is no internet
Fold touches nothing and tells you: "I could not reach Fold Burnao (is there an internet connection?), so nothing has been disconnected: this computer is still connected. Try again when you are online, or remove it from the Fold website, under Account › Plan."
Afterwards
Fold stays in view-only mode on this computer: you can log in, see and download everything (what you see is explained in "What is view-only mode and why isn't Fold answering me?"). Here the way out is not the plan coming back: it is connecting it again, and for that you have to open "Install Fold" again on this computer.
Not the same as
- Stop reading a file or a folder: also in Account › Your data › Privacy, under "What Fold reads" ("Stop reading", or "Disconnect this folder" for a cloud folder). Fold stops reading it and sets aside the copy it had; your original file is not touched.
- Deleting the company's data from this computer: in the same place, "Delete the data on this computer…". That does delete, and it cannot be undone: the screen first says what is deleted and what stays.
- Closing your account: your Fold account on the internet is not deleted from this computer. See "How do I close my Fold account entirely?".