How do I create my company's account in the installed Fold?
When the installation finishes, Fold opens on your computer and asks for the company details, your name, your email and a password. We instantly send a 6-digit code to your email: you type it in the same window and you're in. That password is the only one: it works on this computer and on the web. If the email or the tax ID already have an account, Fold lets you sign in with it right there. Creating it needs internet.
The steps
Everything happens in the Fold window, without opening the browser:
- Your details. The company name, its tax ID (NIF or CIF), what it does, your name, your email and a password of at least 10 characters. If an invitation code is needed right now, Fold asks for it here (it starts with ALTA-); if it came with the program, it's already filled in. You accept the terms of use and the privacy policy and press "Create the account".
- The code in your email. We instantly send you an email with a 6-digit code. You type it in the same window and press "Go into Fold". The code expires after 15 minutes.
- You're in. The account is created and this computer is connected to it. There's no other code and no other password: you go straight in.
A single password
The password you choose in step 1 is your Fold account's password: it works to sign in on this computer and on the web. You don't have to choose another one for the computer.
If the code doesn't arrive
After a minute, Fold offers "Send the code again". Check your Spam or junk mail folder first. When it's sent again, the previous code stops working. If you type the code wrong five times, it stops working and you need to ask for another one. If you typed the wrong email, press "I typed the wrong email" and correct it.
If you already have an account
If the email or the tax ID already have a Fold account, the window tells you and doesn't create another one. Press "Sign in" with that account's email and password (and the code from your app, if you use two-step verification): this computer gets connected to it. From here, only the account's owner can do it. If you don't remember the password, press "I forgot my password": you'll receive a link by email to change it, and then you press "Sign in" again.
If there's no internet
Creating the account needs a connection. If this computer doesn't have one, Fold tells you: check the wifi or the cable and press "Try again". Nothing you typed is lost.
What it doesn't do
Fold doesn't send anything to your customers. The code only works to create the account from this computer's window: if you get one without asking for it, there's nothing to do; without it no account is created. Never share it with anyone, not even with Fold Burnao.